Process Intelligence is a data-driven approach to analyse and improve business processes. Leveraging Process Mining as a powerful diagnostic tool we can provide an x-ray view of business processes. Process mining enables organisations to prioritise what needs improvement and where to focus resources to gain the most value.
What is Process Mining?
Process Mining is a discipline that sits between Data Mining and Business Process Management. By using data extracted from today’s information systems (digital footprints), Process Mining can discover, improve and monitor real processes. Based on this knowledge Process Mining is capable to generate fact-based insights, identify inefficiencies and therefore guide the way for better processes within the organisation
Benefits of Process Mining in your organisation
We believe that implementing Process Mining in your organisation can help it with:
- Assisting with a quick insight generation of your “as-is” process with high accuracy. This step is essential to start improvement plans. In a traditional way, it can take several weeks or months with low level of accuracy.
- Identifying and understanding the root causes of bottlenecks and inefficiencies with greater accuracy. Data within the process context can be visualised and analysed, providing high confidence to make the improvements required.
- Increasing the process transparency revealing process deviations, violations and compliant issues in your process.
- Highlighting the best candidates for process automation. It will provide detailed insights of what processes are ready to be automated or what processes can be streamlined.
- Improving resolution times and cost savings resulting on better customer experience and employee satisfaction.
- Operating your business more proactively and making data-driven decisions. This will make your organisation more competitive.
- Allowing you to monitor KPIs and measure the effectiveness of the actions taken for improvement.
Our Process Intelligence Services
